Richard Curry recently went through an ordeal after his partner was admitted to an aged care centre. His partner has Alzheimer's disease.

On top of the emotional side of the event, Mr Curry was tasked with sorting his partner's finances as she had lost her wallet weeks before.

As power of attorney for Mr Curry's partner wasn't allocated, it had to be sorted through legal proceedings.

"There was a crazy amount of paper work involved," he said.

"I feel the government deliberately does not make it easy for people our age," he said.

"Fortunately I'm a little bit computer alliterate but there are many others who aren't."

Mr Curry said there should be more education for seniors on making financial decisions for their future.

"It's important for people to make those important decisions while they still can," he said.

Mr Curry said in sorting his partner's finances and health documents, there was a lot of "jargon he didn't understand".

Mr Curry is urging the federal government to simplify the financial and health process for people.

"So that anyone, including people off the street can fill it in," he said.

Mr Curry is disappointed about the lack of contact for departments.

He said he was on hold for 95 minutes in an attempt to sort his partner's pension card.

Unfortunately Mr Curry said people often don't know how hard it is, until they encounter it themselves.

Federal Member for Lyne Dr David Gillespie said process is difficult and a challenge for elderly people.

However he said there is help available for people through services such as the U3A, Camden Haven Community College and the Camden Haven Neighbourhood Centre.

Dr Gillespie said in some situations, including Mr Curry's, there are no easy solutions.

He said it's important elderly people finalise documents including state will and power of attorney with family members as soon as they can.